Sales Executive

OutsideClinic
Swindon
14 Jun 2022
12 Jul 2022
Domiciliary
Permanent
Full Time

Job Title: Sales Executive (Patient Eyewear Advisor)

Reporting to: Patient Eyewear Manager

Salary: £21,000 (OTE approx. £26,000)

Hours:40 hours per week, Full time

Location: Swindon (Visioncall)

Job Summary

Visioncall, part of the Optimism Group, is a leading provider of domiciliary eyecare throughout the United Kingdom, with a sole focus on care homes. We are looking for a Sales Executive to join our private eyewear team. The main function of the Sales Advisor is to liaise with our privately funded customers and their next of kin over the telephone to discuss their change in prescriptions and convert prospective orders into sales in an ethical manner, in line with our company values. The Sales Executive plays a major part in supporting the clinical team to improve the quality of service provided to our customers and ensuring we run efficient and profitable clinics.

Key Accountabilities and Responsibilities

  • Discuss the outcomes of sight tests with our patients and their next of kin
  • Liaise with care homes about the sight test clinic one of our opticians has conducted
  • Convert sales of spectacles/glasses in line with targets
  • Deliver a first-class customer experience

Qualifications and Skills

  • Proven track record in a sales role is a must ideally B2C.
  • Customer orientation and the ability to adapt to different types of characters with empathy and patience.
  • Always communicate effectively with patients and their families.
  • Ability to work to targets and problem solve.
  • Previous optical experience is desired but not essential.
  • A willingness to learn.
  • Prioritise workload and pay attention to needs and concerns.
  • Good administration & computer skills are required, displaying accuracy at all times.
  • Customer orientation and the ability to adapt to different types of characters with empathy and patience.
  • Positive attitude & a team player.

What we offer

Performance-related bonus.

Private Medical Insurance.

Life Assurance.

Contributory pension scheme matched up to 5% on successful completion of the probationary period.

28 days holiday entitlement (inclusive of bank holidays).

Discounted eyewear and hearing products.