Optical & Hearing Assistant

Christchurch
competitive + benefits
05 Oct 2022
02 Nov 2022
kal-LeightonsOpticians-18618-58656-en
Administrative
Permanent
Full Time

Benefits

Salary: 19,000 per annum

Bonus scheme

Development and progression opportunities

Access to the Leightons Learning Academy

Staff Discount

The role

Leightons Opticians and Hearing Care are pleased to be able to offer a fantastic opportunity to join our wonderful team in Christchurch. If you have retail experience and wish to explore something new, this is the role for you. This is a full-time position working 5 days a week and will include weekend working.

A bit about us

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons has grown to have 34 stores, all special and unique 24 fully owned, 7 franchised, 2 co-owned and 1 business operating under its own name.

Primary roles and responsibilities

To greet patients on arrival, make appointments, accurately collect and record patient information on OPTIX

Carry out pre-screening assessment including retinal imaging and OCT examinations

Assisting the Branch Manager in monitoring branch performance as well as actively developing and promoting performance improvement strategies

Deal with all other ad-hoc tasks as directed, including assisting other members of the practice team

Provide consultative advise to customers on frame and spectacle choices

Accurately process customer contact lens orders and assist with the insertion, removal and care of contact lenses

Promote products and services in branch to maximise selling opportunities including sunglasses, accessories and hearing care services/products

Administrative tasks including but not restricted to; customer orders, processing NHS vouchers, record keeping, processing post and mail, banking, cashing up and taking payments.

Requirements

To be suitable for this role, you need to have strong customer service skills with an ability to go the extra mile. Experience working within retail, hospitality or a caregiving environment are advantageous but not required.