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Customer Service & Lens Supply Manager - Hampshire

Zest Optical
England, Hampshire
£40000 - £45000 per annum + Additional Benefits
Closing date
3 May 2024

Job Details

Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday - Friday position based in Hampshire.

Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.

Customer Service & Lens Supply Manager - Role

  • Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
  • Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
  • Ensuring delivery of high quality / on time product to distributors
  • Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
  • Supporting and monitoring manufacturing to meet distributor / customer demand

Customer Service & Lens Supply Manager - Requirements

  • Dispensing Optician qualification preferred
  • Working knowledge of Ophthalmic lens supply chains
  • Excellent customer service skills
  • Willing to embrace new challenges and learn new skills to meet the broad nature of this role

Customer Service & Lens Supply Manager - Salary

  • Base salary up to £45k
  • Plus a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now button below.

You can now message us via our company WhatsApp - 07933115681
Feel free to get in contact about any roles/recruitment needs.


We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.

We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.

All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.

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