Optical Assistant

As an Optical Assistant, you’ll be the first point of contact for anyone visiting or contacting your practice. It’s all about greeting clients in person as they arrive, or over the phone or by email, and you’ll focus on listening and on understanding their needs before taking ownership of their query. You’ll also work closely with Optometrists and Dispensing Opticians to determine the best solutions for our clients, while helping to dispense spectacles to, and collect from, clients. Above all, you’ll you focus on delivering obsessively great service at every step in the Bayfields client journey.

This is a part time position working 3 days per week.

About you

Ideally you’ll already have experience as an Optical Assistant. But what’s most important is that you have a background in customer service, a professional approach, great telephone skills, lots of flexibility, and an ability to learn new IT systems.

What’s on offer

Join the Bayfields team and you’ll discover that we’ve found a different way when it comes to rewarding you, too. To begin with, our working environment is professional, fun, open and committed to supporting you, your professional development, and your personal wellbeing.

And we also offer a wide range of benefits, including:

Company pension Cycle to work Simply Health Great discounts and wellbeing support from My Work/Life solutions Team discounts Team nights out And moreAbout Us

At Bayfields, we’re not like other opticians and audiologists, so the way our people grow and develop is different, too.

Here, you can pick the future that works best for you, whether that’s moving from practice to a central role, taking on business projects, or building your skills on brilliant courses such as the Hearing Care Assistant course or the ABDO College Optical Assistant Development course.

Add our unique commitment to customer service and a caring and supportive working environment that’s focused on your wellbeing, and you’ll discover a career that can really take you places.

We call it being your best - and it’s about thinking harder, working smarter, and always trying to find another way.