Admin Assistant - Epsom Hearcare
- Employer
- Specsavers
- Location
- Epsom
- Closing date
- 22 Jun 2023
View more
- Job Role
- Administrative
- Sector
- Multiple Practice
- Contract Type
- Permanent
- Hours
- Full Time
Admin Assistant
Location: Epsom Hearcare
Hours: Full time - 40 hours - weekend work is essential
Salary:
- 24,000 (depending on experience)
- Plus a monthly bonus (after probation)
Training provided
Were looking for someone to join our Hearcare team as an Administrator.
In this role you will be our customers first point of contact when they call in. Youll therefore need to be a natural when it comes to customer care articulate, good with people and always happy to help.
In addition to basic clerical work, you will be required to organise the audiologists workload, deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.
Main duties will include:
Answering calls from our Audiology stores
Booking appointments
Signposting customers to correct services
Confirming diaries
Managing diaries for the business (booking, rebooking, triaging appointments)
Answering emails, messages, text messages, Teams messages from patients and colleagues
Sending confirmations letters to patients
Opening post
Well also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.
Within this role youll also be required to complete and post orders, receive and check deliveries, and maintain Hearcare accessories and aids displays.
If you are interested, please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.
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