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Customer Service Advisor

Employer
Zest Optical
Location
England, Worcestershire, Bromsgrove
Salary
£21000 - £22500 per annum
Closing date
21 Apr 2023

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Job Role
Optical Assistant
Sector
Manufacturing, Distribution
Contract Type
Permanent
Hours
Full Time

Job Details

A leading optical supplier based in Bromsgrove, West Midlands are looking for a full time Customer Service Advisor to join the team. The company supply high quality eyewear to Opticians across the UK.

Optical Customer Service Advisor - Role

  • Daily contact with existing customers
  • Contact with customers via email and telephone
  • Processing orders via Sage
  • Processing returns/credits via Sage
  • Working with the Sales Team to ensure customers are satisfied
  • Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)
  • Job Type: Full-time, Permanent
  • Starting salary: £21-£22.5k per year (Depending on experience)
  • Onsite parking
  • Free Optical Frame and Sunglasses after 3 months

Optical Customer Service Advisor - Requirements

  • Previous experience of working within an Opticians would be an advantage
  • Excellent telephone manner
  • The ability to remain calm in a busy environment
  • Adaptability and organisational skills
  • Experience of Microsoft office
  • Good speed while providing excellent Customer Service
  • Previous customer service experience

To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.

Company

We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.

We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.

All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.

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