Customer Service Advisor

Customer Service Advisor

Location: Exeter

Salary: Competative basic depending on experience

Hours: Full Time (40 hours)

Previous Optical Experience not essential - Full training and development provided, with great career opportunities.

Looking for something new and a varied role? We are looking for aCustomer FocusedCustomer Service Advisor.

Great customer skills are essential for this role.

• You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone
• Booking and confirmingappointments
• Appropriate direction of enquiries
• Helping complete Pre-screening examinations & offering advise to customers on frames
• The face of the store

What will success look like in the role?

• Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
• Appointment bookings are managed so that maximum numbers of customers are seen.
• Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
• Potential to become an Optical Assistantfor the right person

If you are interested please clickApplyas this vacancy will close once we have filled all available places. We therefore highly recommend early applications.