Eye Care Liaison Officer (ECLO) - Dumfries and Galloway

RNIB Scotland in partnership with NHS Dumfries and Galloway and Dumfries and Galloway Health & Social Care Partnership are pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Clinic Support Service.

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations, remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it's like to be an ECLO, please follow the links below:

• RNIB's ECLO service - YouTube
• RNIB Lifechangers Appeal TV ad - YouTube
• A Day in the Life of an ECLO - RNIB Website

Who We're Looking For

You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

What we can offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

26 days holiday per year (plus bank holidays - pro rata), which increase with service Monday to Friday working Excellent pension schemes RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

For further details and to apply please click the apply button.

Closing date for applications: 25^th September 2022.

Appointment is subject to an Enhanced Criminal Records Check and relevant Barred Lists check, if appropriate.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.