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Optical Lab Manager

Wembley, London (Greater)
£25,000 per annum
Closing date
30 Sep 2022

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Job Role
Optical Technician
Contract Type
Full Time
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A well-established online distribution Company based in North West London is looking for an Optical Lab Manager to join its business.

As the Lab Manager, you will be responsible for managing all aspects of the lab, glazing optical frames, dealing with customer prescriptions whilst maintaining high customer service. 

Working hours: Monday to Friday, 9.30 am to 6.00 pm or 11.00 am to 7.30 pm

Responsibilities of the Optical Lab Manager

  • Accurately reading lens and frame specifications from prescriptions that are received
  • Assemble and mount lenses into frames and complete all glazing
  • Safely operating glazing and surfacing machinery
  • Operate optical machines and equipment
  • Determine and select lenses needed as required for orders
  • Receiving, storing and controlling stock of all optical frames, sunglasses and required equipment
  • Liaise with customers regarding orders and queries
  • Maintaining the lab equipment and tools
  • Complete necessary minor repairs and adjustments
  • Working towards agreed timeframes to meet customer expectations
  • Dealing with customer queries regarding prescriptions, resolving any complaints in an efficient and professional manner
  • Performing other ad hoc duties within the distribution team as required


  • 1-2 years experience with the optical industry
  • Full understanding of glazing and lab
  • Proven experience across all aspects of glazing and frame handing
  • Experience working within an optical laboratory environment
  • Good knowledge of machinery used in the optical business

What we offer

  • Private medical insurance
  • A friendly environment with regular staff events
  • Relaxed dress code
  • Comprehensive training
  • Career progression opportunities
  • Be a part of a fantastic team

To apply please send an up to date copy of your CV, we will contact you to arrange an interview.

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