Job Title: Optical Lab Technician
Reporting to: Laboratory Operations Manager
Salary: 20,649 p/a
Hours: 40 hours per week, Full time
Location: Cambuslang, Glasgow
OutsideClinic and Visioncall, part of the Optimism Group, a leading provider of domiciliary eyecare throughout the United Kingdom.
Our Visioncall Lab team work together to produce glasses for our practices across the UK. We base our service on our patients needs to the highest quality. You'll be part of a team responsible for manufacturing lenses for spectacles working as part of a production line to support our UK operation.
Key Accountabilities and Responsibilities
- To be multiskilled in all aspects of the production line.
- Importing orders.
- Engraving glasses.
- Sending orders to 3rd party suppliers
- Booking in orders from 3rd party suppliers
- Dealing with queries from branch partners.
- Safely operating glazing and surfacing machinery.
- To surface and glaze glasses to comply with British Standards.
- Picking Lenses
- Picking Frames
- Fitting Glasses
- Surfacing Bifocals, Varifocal and Special Single Vision Lenses.
- Focimetry of lenses.
- Final quality checking.
- Understand and interpret prescriptions to ensure customer received best lens choice.
- Understanding our partners business and support them to meet goals.
- Dealing with customer queries regarding prescriptions, resolving any complaints in an efficient and professional manner.
Qualifications and Skills
- Good working knowledge of computer softwares and operation.
- Glazing experience essential.
- Prior production and surfacing experience preferred
- Ability to communicate effectively with colleagues and clients.
- Good knowledge and understanding of health and safety in a production environment.
What we offer
- Private medical insurance
- Life assurance
- A friendly environment with regular team days
- Relaxed dress code
- Comprehensive training
- Career progression opportunities
- Additional holidays with length of service
- Contributory pension scheme matched up to 5%
- Free sight and hearing test and discounted eyewear and hearing products