Eye Care Liaison Officer (Royal Bournemouth and Christchurch Hospital)

RNIB is pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service. This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis.

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting on a weekly basis at Royal Bournemouth and Christchurch Hospital.  You will also be working closely with our other ECLO in Dorset in order to extend our reach to patients throughout the County.

Each day you will support people affected by sight loss helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

You will have significant experience of delivering support services, preferably in a health or social care setting.

Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems. This service works to an industry acknowledge, quality framework and standard. The service must comply with the NHS Data Security and Protection Toolkit and so there are key processes that have to be followed and are monitored.  You need to not only like supporting people but also need to value good record keeping to success in this role.

As an RNIB ECLO you will receive the appropriate City University, London qualification, access to Clinical Supervision, peer support and the opportunity to support the RNIB’s priority of “no diagnosis without support”.

What we can offer

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Excellent pension schemes
• RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities 
• Flexible working arrangements - each new member of staff will be given a laptop to make working flexibly easy

For further details and to apply please click the apply button.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.