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Trainee Hearcare Clinical Assistant - Christchurch

National Living Wage prior to qualifying
Closing date
31 Jul 2022

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Job Role
Multiple Practice
Contract Type
Full Time
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Job role: Trainee Hearcare Clinical Assistant
Location: Christchurch, UK
Working hours: Full time

Salary: National Living Wage prior to qualifying

Experience level: No previous experience required

Driving License is essential for this role.

Role summary
As a trainee Hearcare Clinical Assistant in Specsavers Hearcare, your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. Youll deal directly with customers, while supporting the Hearcare Director. Its important that you work hard to understand what customers want and give them an outstanding service.

Some of the key tasks are as follows -

  • Explore customer needs thoroughly, and approach customers to offer assistance
  • Provide customers with information on how to wear and care for hearing aids
  • Provide customers with hearing aid aftercare information
  • Perform hearcare screening tests
  • Make adjustments to hearing aids
  • Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
  • Operate the till effectively
  • Understand and apply NHS practices and procedures as appropriate
  • Work to Specsavers Customer Service Standards
  • Actively seek to improve your own skills and product knowledge

Were looking for someone who wants to build a careeras a Hearcare Clinical Assistant so well put you onto our Hearcare Assistant course. This will enable you to:

  • Perform otoscopic examination to BSA procedure
  • Take aural impressions to BSA Procedure
  • First fit hearing aids (with Real Ear Measurements)
  • Take initial case histories
  • Carry out rehabilitation and fine tuning appointments
  • Perform Pure Tone Audiometry to BSA procedure (without masking)
  • Recognise the need for masking and refer to HAD for further testing

Were always keen to progress our Hearcare Clinical Assistants to be Hearing Aid Dispensers so for the right person, this role could be your first step to a long and successful career in Audiology!

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