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Area Manager

Employer
Leightons Opticians & Hearing Care
Location
Sale
Salary
competitive + benefits
Closing date
13 Jun 2022

View more

Job Role
Administrative
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time

Job Details

We have an exciting opportunity for an Area manager to join our business to jointly implement and support business strategies in line with Leightons strategic objective to become the leading independent optician and hearing care provider in each local market.

This is a fantastic opportunity for an experienced leader to join us here at what is an very exciting time for the business.

You will be pivotal in supporting branches to grow and continue to be profitable by promoting staff development as the key component of competitive advantage.

Manage and monitor improvements in customer service with the aim of achieving sustainable sales growth and corresponding profit improvement across Leightons Opticians branch network.

In conjunction with the Branch Development Team and Branch Managers, monitor and review branch performance and profit improvement across the network, through the creation and implementation of development and improvement plans.

Requirements

  • Support the branch managers, to manage and develop the optometrists and optical assistants for performance and profit improvement across the group.
  • Identify Personal Development plans and staff training requirements, supporting an individual approach to Branch Manager Development.
  • Lead and develop, initially monthly, branch Business Innovation (improvement) meetings (BIM)
  • Lead, develop and oversee implementation of Branch Team Meetings, providing requirements for meeting structure, content and frequency.
  • Contribute towards Leightons value proposition and USPs, customer focused positioning and marketing plan.
  • Input into Leightons customer experience in line with strategic vision, with help from the customer experience team to fine tune Leightons unique selling proposition.
  • Communicate, implement, and manage the KPIs to support the strategic business and marketing objectives of increased customer satisfaction, new customer acquisition, increased frequency, spread and average sale value in line with blueprint requirements in each branch.

Company

Welcome to Leightons Opticians and Hearing Care, a proudly independent, family-owned, and family-run establishment since 1928. With 35 practices spread across the UK, offering a diverse range of unique opportunities for eyecare and audiology professionals.

At Leightons, we firmly believe that our people are the cornerstone of our success and enduring legacy. We are committed to equipping all our practices with cutting-edge technology, including OCT and Optomap, to ensure the highest standard of vision care for our patients. Our clinical approach, combined with our emphasis on advanced technology, enables us to deliver an exceptional level of precision and care in both optical and audiology services.

Central to Leightons' values is the meaningful time we invest with our patients. We prioritise building strong relationships, understanding their individual needs, and delivering personalised care to ensure their satisfaction and well-being. Furthermore, we place a strong focus on nurturing professional development and growth, offering our team members the support, training, autonomy, and opportunities they need to truly excel in their careers.

We are currently on the lookout for passionate, caring, and driven optometrists, dispensing opticians, optical and hearing assistants, and audiologists to join our dedicated team. If you are seeking an environment that values clinical excellence, cutting-edge technology, patient-centred care, and opportunities for professional advancement, Leightons Opticians and Hearing Care is the place for you. Contact us today; we look forward to hearing from you and exploring how we can work together to provide outstanding eyecare and audiology services to our patients.

Company info
Website
Mini-site
Leightons Opticians & Hearing Care
Telephone
07590 375892
Location
Clarendon House
63 Downing Street
Farnham
Surrey
GU97PN
United Kingdom

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