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Hearcare Clinical Assistant

Employer
Specsavers
Location
Sunderland
Salary
Competitive basic and Bonus Package
Closing date
20 May 2022

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Job Role
Audiologist
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time

Location: Sunderland
Salary: Competitive basic and Bonus Package
Working hours: Full time
Experience level: Qualified Hearcare Clinical Assistant


Role summary
As a Hearcare Assistant in Specsavers Sunderland your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. Youll deal directly with customers, while supporting the rest of the team. Your efforts will help the store reach its sales targets, so its important that you work hard to understand what customers want and give them an outstanding service. The store are happy to enrol the succesfulapplicant onto the HAD course in future.

Some of the key tasks are as follows -

  • Explore customer needs thoroughly, and approach customers to offer assistance
  • Provide customers with information on how to wear and care for hearing aids
  • Provide customers with hearing aid aftercare information
  • Perform hearcare screening tests
  • Make adjustments to hearing aids
  • Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
  • Operate the till effectively
  • Understand and apply NHS practices and procedures as appropriate
  • Work to Specsavers Customer Service Standards
  • Actively seek to improve your own skills and product knowledge


You must have previous experience in hearcare/audiology to apply for this role. It is also important that you have a good ability to work as part of a team and deal with customers. Were looking for a polite, helpful approach and plenty of enthusiasm.

Whats next?

For more information or to apply for this role, please contact our Audiology Resourcing Partner, Matt Gubbin 01566 770 224 or email Matthew.Gubbin@specsavers.com

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