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Hearcare Clinical Assistant

Employer
Specsavers
Location
Stockton-on-Tees
Salary
Competitive plus benefits
Closing date
24 May 2022

View more

Job Role
Audiologist
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time
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Position: Hearcare Clinical Assistant
Location: Stockton (Cleveland) Hearcare

Working hours: Full time
Experience level: You must be a qualified Hearcare Clinical Assistant to be considered for this role

Role summary
As a Hearcare Clinical Assistant in Specsavers Hearcare inStocktonyour role will be to deliver excellent customer service and to be a valuable part of a successful retail team. Youll deal directly with customers, while supporting the rest of the team. Your efforts will help the store reach its sales targets, so its important that you work hard to understand what customers want and give them an outstanding service.

Some of the key tasks are as follows

  • Explore customer needs thoroughly, and approach customers to offer assistance
  • Provide customers with information on how to wear and care for hearing aids
  • Provide customers with hearing aid aftercare information
  • Perform hearcare screening tests
  • Make adjustments to hearing aids
  • Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
  • Operate the till effectively
  • Understand and apply NHS practices and procedures as appropriate
  • Work to Specsavers Customer Service Standards
  • Actively seek to improve your own skills and product knowledge

You must be qualified as a Hearcare Clinical Assistantto be considered for this role. It is also important that you have a good ability to work as part of a team and deal with customers. Were looking for a polite, helpful approach and plenty of enthusiasm.

We are looking to put the successful candidate on the wax removal course so you must be willing and keen to gain this qualification and carry out wax removal clinics in your role.

Whats next?

For more information or to apply for this role, please contact our Audiology Resourcing Partner, Matt Gubbin 01566 770 224 or email Matthew.Gubbin@specsavers.com

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