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Professional Services - Procedure Administrator

Employer
Zest Optical
Location
England, West Midlands, Birmingham
Salary
£20000 - £25000 per annum
Closing date
7 Jun 2022

View more

Job Role
Administrative
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time

Job Details

Professional Services and procedure developer - optical

Zest Optical recruitment are looking to appoint a hardworking and detailed individual to help co-ordinate key projects to ensure smooth development and implementation of objectives. The main duties will be as follows; Key tasks will be the ongoing development and maintenance of the Company's Policies & Procedures helping to provide administrative support towards the planning, coordination and implementation of other key projects within the business when required

Main duties and responsibilities

Development of the Policy & Procedures Manual

  • Provide administrative support for the development of new sections of the manual, linking content, managing the structure and ensuring functionality.
  • Upload, copy check and finalise all content prior to final approval by nominated Line Manager.
  • Communicating with different departments to ensure existing and new content is accurate.
  • Writing sections of the manual in conjunction with other departments and new material if necessary.
  • Support the development of new polices required and work with relevant departments to facilitate this.

Monitor and manage all content moving forward to ensure the Manual is kept up-to-date

  • Oversee the ongoing maintenance and functionality of the manual with the support of IT Department when required.
  • Ensure that content is regularly reviewed and kept fully up to date and accurately reflects the 'actual' processes carried out in practice.
  • Amend content in line with any changes as and when required.
  • Maintain the structure of the manual and decide where any new content will be allocated, prior to final approval by Line Manager.
  • Monitor and co-ordinate the review of existing Policies and Procedures and amend content inline with any changes when required.
  • Organise ratification of Company Policies by the Board when required.
  • Communicate to relevant staff when new or amended content is available on the manual.

Support continuous use of the Manual

  • Liaise with Head Office Departments and Training Team to encourage the widest possible use of the manual.
  • Highlight staff training requirements that could be incorporated into the manual to support staff.
  • Ensure Procedures Manual is cross-referenced with resources that are released on the Company E-Learning System to ensure there is consistency of information.

For this role you will need to have first class communication (specifically writing) with attention to detail ensuring complete accuracy of the Procedures Manual. You will have the ability to complete work within given timescales

Company

We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.

We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.

All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.

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