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Optical Assistant

Employer
Bayfields Opticians & Audiologists
Location
Harrogate, North Yorkshire
Salary
Competitive salary + Simply Health, Pension and much more!
Closing date
25 Feb 2022

View more

Job Role
Optical Assistant
Sector
Independent Practice
Contract Type
Permanent
Hours
Full Time

OPTICAL ASSISTANT   

Full Time

Based in Harrogate, North Yorkshire

At Bayfields Opticians & Audiologists we realise that everyone is different so we get to know our clients as individuals to understand and provide the best solutions for their lifestyle.

It’s the same for our employees

Bayfields is a place to grow and develop as an individual, with ambition encouraged and opportunities on offer. We pride ourselves on having a strong internal culture that is focussed on building a strong team, one of care and inclusivity

THE ROLE OF AN OPTICAL ASSISTANT

  • Be the first point of contact for anyone visiting the practice by engaging and acknowledging them as soon as they walk into the practice, on the telephone or by email. To ensure fully listen and understand the clients’ needs and take ownership to deal with their requirements in full.
  • Smooth running of reception and daily clinics ensuring operational tasks are completed effectively and efficiently
  • Work with the clinical team and other colleagues to deliver obsessively great service to every client
  • Work with the optometrist / dispensing optician to determine the best solutions for our clients. Assist in the dispense of spectacles and perform spectacle collections

KEY SKILLS AND QUALIFICATIONS REQUIRED

  • Experience as an Optical Assistant would be desirable, however someone with experience in face to face Customer Service, an excellent telephone manner, the ability to learn and pick up various IT and CRM systems would be ideal as well.
  • Be dedicated to delivering Obsessively Great Service and finding the very best solutions for our clients’ lifestyles.
  • Enjoy using new technology.
  • Willingness to learn.
  • Exceptional communication skills
  • Maintain utmost professionalism and confidentiality with respect to our clients.
  • Flexibility in the practice and able to perform any required work at reception and dispensing

BENEFITS

  • Every team member will receive ongoing and continuous mentoring, support, recognition and personal development to promote career progression.
  • Your working environment will be professional, fun, open and focused.
  • Pension scheme
  • Team Discounts and Social Events
  • Simply Health
  • My Work / Life Solutions (retailer discounts)


COVID-19 considerations:

We’ve been busy preparing new, cutting-edge processes to keep our team and clients safe in these difficult times. We’re not just COVID-19 Secure, we’re BaySafe.

Find out more: www.bayfieldsopticians.com/BaySafe

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