Trainee Hearcare Assistant - Newark

Location: Newark
Working hours: Full time (weekend work will be included)
Experience level: No previous experience required

Role summary
As a Trainee Hearcare Assistant for Specsavers in Leicester you will be solely based out of there Spoke location in Newark and your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. Youll deal directly with customers, while supporting the rest of the team. Your efforts will help the store reach its sales targets, so its important that you work hard to understand what customers want and give them an outstanding service.

The store is looking for someone with long term career goals in Audiology and would love to be able to support the successful candidate with on-going career progression which includes the HAD Apprenticeship.

The apprenticeship HAD course is a fully funded degree which enables you to earn a full time salary whilst you work and study.

Some of the key tasks are as follows -

• Explore customer needs thoroughly, and approach customers to offer assistance
• Provide customers with information on how to wear and care for hearing aids
• Provide customers with hearing aid aftercare information
• Perform hearcare screening tests
• Make adjustments to hearing aids
• Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
• Operate the till effectively
• Understand and apply NHS practices and procedures as appropriate
• Work to Specsavers Customer Service Standards
• Actively seek to improve your own skills and product knowledge

It is also important that you have a good ability to work as part of a team and deal with customers. Were looking for a polite, helpful approach and plenty of enthusiasm.

This role will be based at our store inNewark. Before applying, please check that you are able to travel to to this locationon a daily basis. If you have any questions, please email matthew.gubbin@specsavers.com