Optical Assistant

Employer
Bayfields Opticians & Audiologists
Location
Sunninghill, Ascot
Salary
From £19,000 - £25,000 DOE + Simply Health, Pension and much more!
Closing date
25 Dec 2021
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Job Details

OPTICAL ASSISTANT

Based in Sunninghill, Surrey

At Bayfields Opticians & Audiologists we realise that everyone is different so we get to know our clients as individuals to understand and provide the best solutions for their lifestyle.

It’s the same for our employees

Bayfields is a place to grow and develop as an individual, with ambition encouraged and opportunities on offer. We pride ourselves on having a strong internal culture that is focussed on building a strong team, one of care and inclusivity

 

THE ROLE OF AN OPTICAL ASSISTANT

  • Be the first point of contact for anyone visiting the practice by engaging and acknowledging them as soon as they walk into the practice, on the telephone or by email. To ensure fully listen and understand the clients’ needs and take ownership to deal with their requirements in full.
  • Smooth running of reception and daily clinics ensuring operational tasks are completed effectively and efficiently
  • Work with the clinical team and other colleagues to deliver obsessively great service to every client
  • Work with the optometrist / dispensing optician to determine the best solutions for our clients. Assist in the dispense of spectacles and perform spectacle collections

 

KEY SKILLS AND QUALIFICATIONS REQUIRED

  • Experience as an Optical Assistant would be desirable, however someone with experience in face to face Customer Service, an excellent telephone manner, the ability to learn and pick up various IT and CRM systems would be ideal as well.
  • Be dedicated to delivering Obsessively Great Service and finding the very best solutions for our clients’ lifestyles.
  • Enjoy using new technology.
  • Willingness to learn.
  • Exceptional communication skills
  • Maintain utmost professionalism and confidentiality with respect to our clients.
  • Flexibility in the practice and able to perform any required work at reception and dispensing

 

BENEFITS

  • Every team member will receive ongoing and continuous mentoring, support, recognition and personal development to promote career progression.
  • Your working environment will be professional, fun, open and focused.
  • Pension scheme
  • Team Discounts and Social Events
  • Simply Health
  • My Work / Life Solutions (retailer discounts)

 

Job Types: Full-time, Permanent


COVID-19 considerations:
We’ve been busy preparing new, cutting-edge processes to keep our team and clients safe in these difficult times. We’re not just COVID-19 Secure, we’re BaySafe.
Find out more: www.bayfieldsopticians.com/BaySafe

Company

Delivering obsessively great service to each and every one of our clients is at the core of what we do. And our Bayfields family is proud that this services changes lives every single day.

At Bayfields Opticians & Audiologists we realise that everyone is different so we get to know our clients as individuals to understand and provide the best solutions for their lifestyle.

 

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With 45 minute testing times we take the time to welcome our customers into the Bayfields Family.

It’s the same for our employees.

Bayfields is a place to grow and develop as an individual, with ambition encouraged and opportunities on offer. We pride ourselves on having a strong internal culture that is focussed on building a strong team, one of care and inclusivity.

 

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What's the main reason for you to join Bayfields? To be honest, we'd feel a little embarrassed if there was just one. But here are a few of our personal favourites:

  • Benevolence days - Paid time to contribute to make a positive change in your community, your way
  • Training and development - We want you here for the long haul. Which means making sure that we get you where you want to be
  • Flexible working - We hire people because they're different, and that often means their schedules are too
  • Birthday holidays - Taken when you want
  • Quarterly roadshows - Get together with your colleagues from around the country, share ideas and have some fun
  • Weekly updates from Royston - Nobody likes relying on whispers, we'll make sure you're always in the loop

 

We’ll also offer you:

  • A generous salary and holiday entitlement
  • Company pension
  • Private healthcare options
  • Vouchers to spend at Bayfields including a free pair of glasses or sunglasses every single year
  • Cycle to work scheme
  • High street voucher incentives
  • Discounts on everything from broadband to holidays
  • We'll also cover your GOC and professional indemnity fees If it's relevant to your role

 

Find Us
Website:
Telephone
77643271088
Location
Head Office Unit B
Home Farm Business Park, The Avenue
Esholt
West Yorkshire
BD17 7RH
United Kingdom

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