Call /Admin Assistant - Specsavers Hearcare - Carlisle
- Employer
- Specsavers
- Location
- Carlisle
- Salary
- £9.10 per hour
- Closing date
- 6 Dec 2021
View more
- Job Role
- Administrative
- Sector
- Multiple Practice
- Contract Type
- Permanent
- Hours
- Full Time
Admin Assistant - Hearcare
Location: Carlisle
Salary: £9.10 per hour
Working hours: 37.5 hours a week (Weekend work is essential)
Experience level: Full training will be given
At Specsavers, our Call centre/ Admin Assistants are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional manner is essential.
As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity. Some of the responsibilities of the role include:
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Minor hearing aids repairs and maintenance
- Updating & filing records
- Processing invoices
- Sending out correspondence
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained
At Specsavers, we pride ourselves on providing supported development & exciting long-term careers, previous Optical experience isn’t essential - you’ll receive all the training needed and we will support you to develop your knowledge of the optical world.
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