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Call /Admin Assistant - Specsavers Hearcare - Carlisle

Employer
Specsavers
Location
Carlisle
Salary
£9.10 per hour
Closing date
1 Dec 2021

View more

Job Role
Administrative
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time
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Admin Assistant - Hearcare 

Location: Carlisle

Salary: £9.10 per hour 

Working hours: 37.5 hours a week (Weekend work is essential)

Experience level: Full training will be given 

 

At Specsavers, our Call centre/ Admin Assistants are essential in shaping the beginning of our Customer’s journey. 


We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional manner is essential. 


As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity. Some of the responsibilities of the role include:

 

  • Answering all telephone calls in a prompt, clear and friendly manner 
  • Transferring calls efficiently 
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments
  • Optical administration
  • Updating & filing records
  • Processing invoices
  • Sending out correspondence 


Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained

 

At Specsavers, we pride ourselves on providing supported development & exciting long-term careers, previous Optical experience isn’t essential - you’ll receive all the training needed and we will support you to develop your knowledge of the optical world.

 

 

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