Location: Burnham-On-Sea, Somerset
Salary: Competitive basic dependent on experience
Working hours: Flexible working days and working hours are avaliable, depending on your circumstances and availability to work. The working days/hours and working shifts will be discussed during the interview. Open to full time and part time.
Experience Level: Optical experience not essential, full training will be provided. We welcome applicants from all backgrounds.
Are you passionate about retail and offering the best customer experience?
You will join the team as a Retail Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and expertise of our brand, making sure every customer receives the best experience in our stores.
We are looking for someone with a background of providing a pro-active and first-class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.
You’ll be responsible for assisting patients and ensuring the best customer journey throughout:
• Dealing with enquiries both face to face and over the telephone
• Providing support with booking appointments
• Offering a warm welcome from the moment they walk through the door
• Listening to their requirements & assisting with frame style advice and optical lens choice
• Helping to guide them through our offers & products to ensure the right choice for them
As a business that prides itself on providing supported development & exciting long-term careers, previous Optical experience isn't essential - you’ll receive all the training needed and we will support you to develop your knowledge of the optical world, such as pre-screening patients, measuring frames and dispensing single vision, bifocal & varifocal lenses and working towards NHS guidelines and our own high standards.
If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.