Customer Service Advisor - Surbiton FT

Employer
Specsavers
Location
Surbiton
Salary
Competitive plus benefits
Closing date
29 Nov 2021

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Location     Surbiton

Position      Customer Service Advisor

Hours          Full Time Only (weekend work is essential)

 

Looking for something new and a varied role?

 

We are looking for a Customer Focused Customer Service Advisor. 

 

Great customer skills are essential for this role.

  • You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
  • Booking and confirming appointments
  • Appropriate direction of enquiries
  • The face of the store

 

What will success look like in the role?

  • Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
  • Appointment bookings are managed so that maximum numbers of customers are seen.
  • Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
  • Potential to become an Optical Assistant for the right person

 

If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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