Audiology Scheduling Assistant

Employer
OutsideClinic
Location
Swindon
Closing date
6 Oct 2021

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Job Role
Audiologist
Sector
Multiple Practice

Job Details

OutsideClinic is the UK's leading home-visiting optician and hearing specialist. We have been providing at-home sight and hearing care for older people within their communities for over 30 years.

As Audiology Scheduling Assistant working with a 23-member team in our Swindon head office, you'll be responsible for liaising with OutsideClinic's customers, building efficient schedules for our professional team that work across the UK.

HOURS: MONDAY- FRIDAY 9 AM - 5:30 PM, UP TO 37.5 HOURS PER WEEK.

RESPONSIBILITIES

  • To be the first point of contact for the professional field-based team.
  • To be competent in the management and recording of information, ensuring patient confidentiality and data protection guidelines are followe'd.
  • Use knowledge, skills and experience to prioritise workload and keep up to date with personal workload/deadlines ensuring the team hit targets.
  • To keep external healthcare partners up to date with the information required relating to patients.
  • To plan schedules for Audiologists/HAD's, Hearing Care Assistants and Hearing Technicians.
  • To adhere and undertake all IG governance training required.
  • To build an excellent working knowledge of all the Scheduling department's systems, e.g. Call Log, Deliveries, Scheduling, Car Tracking.
  • Operate in line with all company Policies and Procedures.

SKILLS, KNOWLEDGE AND EXPERIENCE

  • Motivated and focused on achieving own objectives.
  • Strong time management skills.
  • Ability to keep 'level headed' in all situations.
  • Excellent Organisational skills.
  • Strong problem-solving skills.
  • Confidence in working in a role where your actions directly influence others.
  • Positive 'can do' attitude, with a desire to exceed.
  • Good IT/Literacy and attention to detail.

WHAT'S ON OFFER?

  • An annual salary of 18,750 per annum.
  • Comprehensive Training.
  • Career progression opportunities.
  • Additional Holidays with length of service.
  • Contributory pension scheme matched up to 5%.
  • Weekends and bank holidays off.
  • Team days.
  • Free sight and hearing test with discounted eyewear and hearing products.
  • Three 'treat' days granted for 100% attendance.

Company

Find Us
Website:
Telephone
01793 648607
Location
10-14 High Street
Old Town
Swindon
Wiltshire
SN1 3EP
United Kingdom

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