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Optical and Hearing Assistant

Employer
Leightons Opticians & Hearing Care
Location
Cobham
Salary
competitive + benefits
Closing date
30 Aug 2021

View more

Job Role
Optical Assistant
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time

Job Details

Are you searching for a customer services position with a clinical twist? Then we have the ideal role for you.

A bit about us…

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons has grown to have 34 stores, all special and unique – 24 fully owned, 7 franchised, 2 co-owned and 1 business operating under its own name.

The role…

Core responsibilities for the OHA’s can be split into the Three C’s;

Customer

Our OHA’s are the first person to greet our customers as they enter our store and set the tone for their visit. It is imperative that the OHA has excellent customer service skills with an ability to interact with a diverse of personalities and backgrounds, adapting these skills to a wide range of scenarios.

Clinical

OHA’s aren’t restricted to front of house duties. We believe it’s imperative for our OHA’s to become fully immersed within the world of optics, meaning that OHA’s take full charge of our ‘pre-screening’ process, focused on performing retinal imaging and OCT examinations.

Commercial

We stock a wide range of frames and accessories, allowing us to ensure our customers are free to browse the best frames in the market until they locate exactly what they want. As an OHA, you may have to provide consultative advice to these customers regarding the variations between different frames, advising on price, frame composition and brand information.



Requirements

Am I suitable?

To be suitable for this role, you need to have strong customer service skills with an ability to go the extra mile. Experience working within retail, hospitality or a caregiving environment are advantageous but not required.

Benefits

What are the benefits?

  • Staff Discount
  • Bonus Scheme
  • Access to Leightons Learning Academy
  • Further Education and Progression

Company

Welcome to Leightons Opticians and Hearing Care, a proudly independent, family-owned, and family-run establishment since 1928. With 35 practices spread across the UK, offering a diverse range of unique opportunities for eyecare and audiology professionals.

At Leightons, we firmly believe that our people are the cornerstone of our success and enduring legacy. We are committed to equipping all our practices with cutting-edge technology, including OCT and Optomap, to ensure the highest standard of vision care for our patients. Our clinical approach, combined with our emphasis on advanced technology, enables us to deliver an exceptional level of precision and care in both optical and audiology services.

Central to Leightons' values is the meaningful time we invest with our patients. We prioritise building strong relationships, understanding their individual needs, and delivering personalised care to ensure their satisfaction and well-being. Furthermore, we place a strong focus on nurturing professional development and growth, offering our team members the support, training, autonomy, and opportunities they need to truly excel in their careers.

We are currently on the lookout for passionate, caring, and driven optometrists, dispensing opticians, optical and hearing assistants, and audiologists to join our dedicated team. If you are seeking an environment that values clinical excellence, cutting-edge technology, patient-centred care, and opportunities for professional advancement, Leightons Opticians and Hearing Care is the place for you. Contact us today; we look forward to hearing from you and exploring how we can work together to provide outstanding eyecare and audiology services to our patients.

Company info
Website
Mini-site
Leightons Opticians & Hearing Care
Telephone
07590 375892
Location
Clarendon House
63 Downing Street
Farnham
Surrey
GU97PN
United Kingdom

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