Specsavers

Call Centre Assistant - Guiseley

Recruiter
Specsavers
Location
Yorkshire and the Humber
Salary
Competitive plus benefits
Posted
21 Jul 2021
Closes
17 Aug 2021
Ref
76061
Job Role
Administrative
Contract Type
Permanent
Hours
Full Time

Call Centre Assistant 

 

Location: Guiseley

 

Salary: Competitive basic dependent on experience

 

Working hours: Full Time (Weekend work is essential)

 

Experience level: Call Centre/Customer Service experience 

 

At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.

 

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional manner is essential.

 

As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

 

  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments

 

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.


Platinum Employer

This store is an accredited Platinum Employer, which means you can expect an exceptional employee experience every single day you work here. The Platinum Employer Scheme is part of our drive to become a famous place to work and stores with this accreditation have been verified on five key employer standards – Recruitment, Performance Management and Reward, Talent Management, Learning and Development and Employee Engagement.

 

If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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