Optical Consultant

Manchester, Greater Manchester
Attractive salary
21 Jul 2021
21 Aug 2021
Contract Type
Full Time

Optical Consultant

Are you passionate about the optical sector and delivering an outstanding customer service? If so, then join our fast growing dynamic company. We are currently looking for a full-time Optical Consultant who will provide support to the key functions within our company stores.

Our company:

Brillen.co.uk is part of the SuperVista AG companies (brillen.de, brillen.at, brillen.pl, gafas.es, occhiali24.it) which is the leading manufacturer of high-end glasses in Europe and USA. Through our own manufacturing facility, we have the advantage of being able to offer our glasses through a network of about 1500+ associated opticians in Germany, Austria, Poland, Spain, Italy and now UK. Our unique business model allows consumers to benefit not only from attractive prices, but also from professional advice from an independent optician.

The opportunity

A vital role in providing our customers and patients the very best experience at our own brillen.co.uk stores at every step of the customer journey. You will drive sales through great product knowledge and style advice to provide the most appropriate eyewear solutions for customers.

Key responsibilities include:

  • Creating great rapport with customers and understand their needs throughout their journey; making recommendations suited to the customer’s vison and lifestyle needs
  • Using the Optometrist’s recommendations to build perfect product solutions for the customer using our unique product portfolio
  • Delivering the technical tasks in the practice by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections, glasses adjustments and relevant administration
  • Delivering operational processes and tasks relating to the role

About you

You will be incredibly personable and be able to communicate to a wide variety of customers. It will be imperative that your product knowledge on lens, frames, and brands is excellent and you have the confidence to share this consistently.

Other key capabilities you will need are:

  • Engaging product presentation through simple and effective means to explain product features
  • Building on technical knowledge relating to clinical and dispensing processes
  • Fact finding and active listening
  • Engaging product presentation through simple and effective means to explain product features
  • Assisted selling expertise
  • Rapport and relationship building with customers and colleagues
  • Ability to organise your work, multitask, and show attention to detail
  • Proactively identify and solve problems
  • Ability to tactfully and competently handle questions, objections and concerns/complaints

We offer:

  • Join one of the fastest growing optical start-up companies in the UK
  • Full training provided.
  • Pleasant working atmosphere
  • Development and further training opportunities
  • Great opportunity to make your own contribution to the UK market
  • Attractive salary package

Sound promising? If you think you are the perfect fit for us, please apply by sending us your CV with references, a cover letter, your availability as well as salary expectations. We look forward to hearing from you.

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