Specsavers

Call Centre Operative - Westway Cross

Recruiter
Specsavers
Location
Cross
Salary
Competitive plus benefits
Posted
14 Jun 2021
Closes
21 Jun 2021
Ref
63061
Job Role
Administrative
Contract Type
Permanent
Hours
Full Time

Receptionist / Call Centre Advisor / Customer Service Advisor

Location: Westway Cross

Salary: Competitive basic dependent on experience

Working hours: Full Time (Weekend work is essential)

Experience level: Great customer service skills, polite and patient manner.

At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.


Platinum Employer

This store is an accredited Platinum Employer, which means you can expect an exceptional employee experience every single day you work here. The Platinum Employer Scheme is part of our drive to become a famous place to work and stores with this accreditation have been verified on five key employer standards – Recruitment, Performance Management and Reward, Talent Management, Learning and Development and Employee Engagement.

If you are interested please click Apply as his vacancy will close once we have filled all available places. We therefore highly recommend early applications.