Admin Assistant - Orpington Hearcare
Role: Hearcare Administrator
Location: Orpington Hearcare
Hours: Full time
Experience Level: No previous experience is required
In addition to basic clerical work, you will be required to organise the audiologists work load, deal with customer complaints and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face. We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematics.
We can teach you everything you need to know about hearing aids, how to clean and look after them, diagnosis of simple faults, and basic repairs, for example cleaning, changing wax guards and tubing on hearing aids. Good eye sight is a requirement. You will need to give good clear advice to customers on how to look after and clean their hearing aids. You will be required to complete and post orders, receive and check deliveries, and maintain Hear care accessories and aids displays.
This role requires patience, initiative and an excellent eye for detail. You’ll need to be a natural when it comes to customer care – articulate, good with people and always happy to help.
Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story