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Customer Care Data Support

Employer
Zest Optical
Location
England, West Midlands, Birmingham
Salary
£15000 - £20000 per annum
Closing date
24 May 2021

Job Details

A leading optical lens manufacturer based in Birmingham are looking for a full time Customer Support Data Entry specialist to join the Customer Care team. Reporting to the Customer Care Team Leader you will be responsible for ensuring that Master Data requests are actioned accurately and promptly. Undertake KPI reporting and complete data entry requirements.

This is a brand new role for the company and will be a 6 month contract.

Key Duties -

  • 'Master Data' requests are actioned accurately and promptly
  • Ensure that 'Master Data' is kept up-to-date and accurate
  • Complete data entry activity
  • Complete KPI reporting and analyse this data for insights
  • Comply with GDPR requirements

Requirements

  • Proven track record of data entry
  • Optical market experience and knowledge
  • Experience of using Microsoft Office
  • Understanding the importance and implications of data quality and management
  • Attention to detail
  • Able to start ASAP
  • Excel skill set (Including pivot tables)
  • SAP experience (Desirable)
  • Salesforce experience (Desirable)

This is a full time role working Monday to Friday,

The salary is between £15,000 to £20,000 depending on experience.

25 days holiday plus bank holidays

10% pension contribution.

To apply for this role please send a copy of your CV or call 0114 238 1726 for more information.

Company

We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.

We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.

All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.

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