Optical Customer Service Advisor
- Employer
- Zest Optical
- Location
- Republic of Ireland, Westmeath, Athlone
- Salary
- Up to £19241.47 per annum
- Closing date
- 21 May 2021
View more
- Job Role
- Optical Assistant, Administrative, Dispensing Assistant
- Sector
- Manufacturing
- Contract Type
- Contract
- Hours
- Full Time
Job Details
12 month fixed term contract.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Athlone, Ireland within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
- Place telephone orders onto the system
- Inform customer of out of stock issues
- Inform customer of delayed orders
- Expedite urgent orders to Site Manager
- Resolve technical issues using help desk function if necessary
- Contract account managers with any account related issues
- To build long term relationships with our customer & to build rapport on every customer touch point
- Any other departmental function as directed by the Site Manager
- Liaise with other departments
Optical Customer Service Advisor - Requirements
- Previous experience of working as an Optical Assistant or Glazing Technician
- Attention to detail
- Organised
- Able to build rapport
- Good at multitasking
- Excellent customer service skills
Optical Customer Service Advisor - Package
- Working 39 hours a week
- Monday to Friday from 8.30am to 5pm (4.30pm finish on a Friday)
- This will initially be a 12 month fixed term contract
- Salary is € 21,294
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.
Company
We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.
We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.
All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.
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