Senior FSS Administrator (Credit Control)

Competitive plus benefits
05 Jan 2021
27 Jan 2021
Job Role
Contract Type
Full Time
For over three decades our purpose hasn’t changed: we are here to make a positive difference to the lives of all.  Through the exceptional products, services and value we offer - Is what sets us apart. 


We are proud of how far we’ve come as a business, now we want to see you grow with us. 


At Specsavers we promise to make you feel good, smart and cared for. To support this promise we offer competitive salaries, pension scheme, medical and dental care including a range of additional benefits that make Specsavers a great place to work. 



Role summary

To support the Team Leader to ensure all credit control activities are completed accurately to a high standard and in a professional manner. Ensure timely and accurate production customer statements and aged debt positions.


Principal accountabilities

  • Collect prompt payment of outstanding invoice from customers and 3rd parties to meet team targets
  • Record, reconcile and allocate payments to customer accounts and finance ledgers
  • Investigate, verify and resolve billing queries and disputed invoices from customers and stakeholders
  • Build and sustain relationship with customers, taking a proactive stance and pre-empting issues.
  • Chase all debtors by phone, email and letter within agreed SLA’s
  • Produce debtors reports and payment information for stakeholders as and when required


Essential skills include

  • Good Excel skills with the ability to understand and produce pivot tables, formulas, lookups and Index and Match
  • Good Stakeholder management internal and external
  • Strong investigating and analytical skills
  • Good understanding of finance processes and controls
  • Ability to meet deadlines and to manage own workload and team members for a number of stakeholders
  • Previous experience in a credit control role or similar environment would be desirable


If you can see yourself being part of this journey, apply today!  


Happy to talk flexible working!