Call Centre Supervisor - Feltham
Join our team in Feltham, as an Opticians Call Centre Operative, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. With a business that’s constantly expanding, both in the UK and abroad, the opportunities to expand your knowledge base and develop a career have never looked better.
As a Call Centre Operative, you’ll make sure every customer gets a great experience before or after they come into our store. It means listening to what they want, booking in appointments, answering any queries that they may have regarding their spectacles or prescription to your best ability, and making sure their needs are known before they even walk through the door. You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach.
You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries.
We welcome applications from both full time and part time candidates. Previous optical experience is essential for this position.
This store is an accredited Platinum Employer, which means you can expect an exceptional employee experience every single day you work here. The Platinum Employer Scheme is part of our drive to become a famous place to work and stores with this accreditation have been verified on five key employer standards – Recruitment, Performance Management and Reward, Talent Management, Learning and Development and Employee Engagement.
For more information or to apply, please contact Emily Spendiff at Specsavers Recruitment Service on 01566 770 124 or email@example.com.