Retail Manager - Watford
Retail Manager - Sister Stores Watford / Rickmansworth
Responsible for a large team over 2 floors, you will work towards Key Performance Indicators, ensuring you are maximising sales and profit whilst leading and inspiring our team to provide the excellent customer service our business is built upon. Supporting the Store Directors with the day to day running and responsibilities required in store, your main focus will be on first class multiple clinic management which will include leading and directly line managing staff. Experience in performing 1-1 appraisals, associated follow up meetings and assisting with HR and Recruitment. Developing our staff is key to the growth of the business, so using your own expertise and knowledge as well as our in-house courses to maximise personal development across the team is key. In addition to this you must be able to handle and resolve customer complaints and queries. (If you are Dispensing Optician, then you will be required to the same role but assist on the shop floor regarding any clinical matters.)
We are looking for someone who has strong supervisory or management experience within an optical retailer with proven track history in planning, management of staff, forecast knowledge and you will be the driving our store's progress, setting standards, inspiring staff and leading by example. Through your keen interest in people management you will influence how our business is run and have your say on our next steps. Ideally, you will have previous line management experience within a similar sized Optical business.
Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story.
Interested to know more about this vacancy or apply? Please contact Laura Adams on 07947 280 660 or email@example.com