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Assistant Manager

Employer
Cecil Amey Opticians
Location
Norfolk
Salary
Competitive salary and benefits
Closing date
28 Nov 2020

View more

Job Role
Optical Management
Sector
Independent Practice
Contract Type
Permanent
Hours
Full Time

Job Details

Assistant Manager

We are recruiting for an ambitious Assistant Manager.

In this role you will work as part of a team of optical professionals that strive to ensure every customer receives exceptional service. The role is to assist the Practice Manager proactively with the management of a team that provides consistently an excellent standard of customer service, as well as the delivery of first class dispensing services.

The successful candidate will be expected to work to the highest professional standards and contribute to the continued success of our growing company.

Details

As a highly established business, the company is committed to offer impeccable customer service, an individualised customer journey, longer testing times using the best and innovative products within the industry.

The principal aspects of the role are:

  • Follow procedures and processes to ensure the effective management of the team;
  • work collaboratively with team members and management colleagues in order to meet the objectives of the business;
  • lead team meetings and put forward / collect ideas and feedback in order to improve ways of working;
  • interpret optical prescriptions;
  • give advice to patients on lens type, frames and styling;
  • with further training, fit contact lenses and give advice on their care and use;
  • take frame and facial measurements to ensure correct fit and positioning;
  • maximise sales whilst minimising costs to ensure the achievement of specified margins and targets.

Essential

  • Relevant knowledge and experience in the optical industry.
  • The ability to work efficiently in a team environment.
  • Commercially aware.

Benefits

  • Competitive salary and benefits including paid ABDO and GOC fees (if applicable), company pension scheme, team member discounts, uniform allowance, team bonus.
  • 20 days holiday plus bank holidays.
  • Closed Sundays and Bank Holidays, offering greater freedom for work-life balance.

Company

Cecil Amey is an independent, family owned opticians, with over 95 years of history looking after patients in Norfolk and Suffolk we are extremley proud to be thriving in a challenging business environment.

At Cecil Amey we invest in our people as we strongly believe that knowledge and experience are essential for offering the best customer service and nurturing the confidence to create lifelong relationships between our professionals and patients.

Our objectives have always been to deliver impeccable customer service, to give the best professional advice in the industry and to offer a range of the highest quality frames and lenses.

At Cecil Amey we are always searching for motivated individuals to join our highly qualified team, no matter where you join us, you will be encouraged to be the best you can be, take responsibility for the work you do and have fun while you are doing it. We are the largest independent Opticians with eight busy practices in Norfolk & Suffolk.

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