Assistant Manager - Whiteley, Hampshire
- Employer
- Specsavers
- Location
- Hampshire
- Salary
- Competitive plus benefits
- Closing date
- 4 Nov 2019
View more
- Job Role
- Optical Management
- Sector
- Multiple Practice
- Contract Type
- Permanent
- Hours
- Full Time
Location: Whiteley, Hampshire
Salary: Competitive basic dependent on experience
Working hours: Full time including weekend work
Role Overview
To assist the Store JVP and management team in the effective running of store operations in order to achieve excellent customer service and business objectives.
About the Role
- Plan and manage appropriate staffing levels in store
- Assist the store manager to ensure all staff have personal development plans
- Assist in conducting regular reviews for all staff
- Assist in the recruitment and induction of new staff
- Manage the customer flow in the store effectively
- Manage visual merchandising effectively
- Manage cash and stock levels effectively through appropriate procedures
- Assist the store manager in the implementation and maintenance of performance targets and bonus schemes
- Support the manager to ensure all staff have the relevant skills
- Seek for ways to increase sales and decrease costs
- Implement ad hock projects as required by store manager
- Meet and exceed all personal and team targets
Your Objectives
- Achieve excellent Mystery Shopper and Maze scores throughout the store
- Consistently positive feedback from customers
- All staff are managed effectively
- Appropriate staffing levels are maintained
- Excellent retail standards in store
- Help the management team to create a positive and energetic retail environment that motivates the team
- Understand the objectives of the business and how you can assist the Store Manager to achieve them
- Be an ambassador for the Specsavers brand at all times
About Specsavers
Our passion is to deliver outstanding patient care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In additional to the highest quality equipment, we aim to provide both our store staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated retail staff, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every visit to your store.
This store is an accredited Platinum Employer, which means you can expect an exceptional employee experience every single day you work here. The Platinum Employer Scheme is part of our drive to become a famous place to work. Stores with this accreditation have been verified on five key employer standards: Recruitment, Performance Management and Reward, Talent Management, Learning and Development and Employee Engagement.
For more information or to apply, please contact Abby Davies at Specsavers Recruitment Services on 01566 771 893 or email abby.davies@specsavers.com.
Our Vision: To passionately provide best value eyecare to everyone, simply, clearly and consistently, exceeding customer expectations every time
Our Values: treat people as we would like to be treated ourselves.
Passionate about:
Our customers – the lifeblood of our business
Our people – supporting our staff to be the best they can be
Partnership – at the heart of everything we do
Communities – giving back to and working with our local communities
Results – keep it simple, get it done, deliver on our promises
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