Customer Service Support - Telephony
- Employer
- Leightons Opticians & Hearing Care
- Location
- Farnham
- Salary
- competitive + benefits
- Closing date
- 23 Sep 2019
View more
- Job Role
- Administrative
- Sector
- Multiple Practice
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Customer Service Support - Telephony
Central Support - Farnham
Full Time, 37.5 hours (5 days) per week
Monday to Friday
Join our new telephony team and support our network of branches.
The main responsibility will be to phone optical and hearing customers that are due or overdue their routine appointments and to promote and offer the best services that we have.
Why Leightons Opticians & Hearing Care?
We value our family heritage and with 90 years of experience encourage everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer.
Requirements
- Customer Service experience desirable
- Good phone manner
- Attention to detail
Benefits
- Pension Scheme
- 20 days holiday
- Staff discounts
Company
Welcome to Leightons Opticians and Hearing Care, a proudly independent, family-owned, and family-run establishment since 1928. With 35 practices spread across the UK, offering a diverse range of unique opportunities for eyecare and audiology professionals.
At Leightons, we firmly believe that our people are the cornerstone of our success and enduring legacy. We are committed to equipping all our practices with cutting-edge technology, including OCT and Optomap, to ensure the highest standard of vision care for our patients. Our clinical approach, combined with our emphasis on advanced technology, enables us to deliver an exceptional level of precision and care in both optical and audiology services.
Central to Leightons' values is the meaningful time we invest with our patients. We prioritise building strong relationships, understanding their individual needs, and delivering personalised care to ensure their satisfaction and well-being. Furthermore, we place a strong focus on nurturing professional development and growth, offering our team members the support, training, autonomy, and opportunities they need to truly excel in their careers.
We are currently on the lookout for passionate, caring, and driven optometrists, dispensing opticians, optical and hearing assistants, and audiologists to join our dedicated team. If you are seeking an environment that values clinical excellence, cutting-edge technology, patient-centred care, and opportunities for professional advancement, Leightons Opticians and Hearing Care is the place for you. Contact us today; we look forward to hearing from you and exploring how we can work together to provide outstanding eyecare and audiology services to our patients.
- Website
- http://leightons.co.uk/careers
- Mini-site
- Leightons Opticians & Hearing Care
- Telephone
- 07590 375892
- Location
-
Clarendon House
63 Downing Street
Farnham
Surrey
GU97PN
United Kingdom
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