Optical Customer Service Advisor - Swindon, Wiltshire

Location
Swindon, Wiltshire
Salary
very competitive
Posted
11 Aug 2019
Closes
11 Sep 2019
Ref
911799
Sector
Domiciliary
Contract Type
Permanent
Hours
Full Time

Optical Customer Service Advisor - Swindon, Wiltshire 

My client a leading Optical Domiciliary Company has an opportunity for an Optical Assistant to work as part of their Customer Services team, situated in their offices in Swindon, it is necessary that you do have an optical background as this knowledge is essential for the position.  You will play a vital role in supporting the provision of optical aftercare and seek to do what is right for the patient following current regulatory advice and guidance, current best practice and internal procedures, you will be mainly just working Monday to Friday and just one Saturday morning every 6 weeks.

Main Duties:
"    Handle a range of aftercare enquiries including service and products
"    Provide advice and guidance to our National Delivery team
"    Manage daily requests with reference to patient aftercare and follow up requirements 
"    Support the Customer Service Manager and Complaints team with optical concerns, complaints and feedback
"    Managing concerns with non-tolerances, lab rejections and delays

Working hours;
"    Monday to Friday 09:00 - 17:30 with 1 in 6 Saturday 09:00 - 13:00

"    20 days annual holiday (plus bank holiday), rising with service
"    Three 'treat' days for 100% attendance
"    Contributory pension scheme
"    Many more additional benefits
"    Very competitive salary

This is a fantastic opportunity for an Optical Assistant who is looking to move away from practice and into a more varied role with fewer weekends to work.  But still be able to utilise their optical knowledge and experience.

For more information please contact Nicki on 0121 456 8116 quoting reference number; 911799
 

Apply for Optical Customer Service Advisor - Swindon, Wiltshire

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Optician Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Optician Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs