Hearcare Assistant - Market Cross
- Employer
- Specsavers
- Location
- Cross
- Salary
- Competitive plus benefits
- Closing date
- 27 Jul 2019
View more
- Job Role
- Audiologist
- Sector
- Multiple Practice
- Contract Type
- Permanent
- Hours
- Full Time
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Hearcare Assistant - Market Cross
Role summaryLocation: Market Cross
Salary: DOE
Working hours: Full time
Role summary:As a Hearcare Assistant in Specsavers Kilkenny Hearcare (Market Cross) your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. You’ll deal directly with customers, while supporting the rest of the team. Your efforts will help the store reach its sales targets, so it’s important that you work hard to understand what customers want and give them an outstanding service. Some of the key tasks are as follows -
Explore customer needs thoroughly, and approach customers to offer assistance
Provide customers with information on how to wear and care for hearing aids
Provide customers with hearing aid aftercare information
Perform hearcare screening tests
Make adjustments to hearing aids
Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
Operate the till effectively
Work to Specsavers Customer Service Standards
Actively seek to improve your own skills and product knowledge What’s more, our store is keen to progress your career and help you on the road to becoming a fully qualified Hearing Aid Dispenser!
Previous experience in hear care/audiology is an advantage but not essential for this role,It is more important that you have a good ability to work as part of a team and deal with customers.We’re looking for a polite, helpful approach and plenty of enthusiasm! For more information on this vacancy or to apply please contact Christina Cheyne at Specsavers Recruitment Services on 01566 771 882 or email christina.cheyne@specsavers.com.
Salary: DOE
Working hours: Full time
Role summary:As a Hearcare Assistant in Specsavers Kilkenny Hearcare (Market Cross) your role will be to deliver excellent customer service and to be a valuable part of a successful retail team. You’ll deal directly with customers, while supporting the rest of the team. Your efforts will help the store reach its sales targets, so it’s important that you work hard to understand what customers want and give them an outstanding service. Some of the key tasks are as follows -
Explore customer needs thoroughly, and approach customers to offer assistance
Provide customers with information on how to wear and care for hearing aids
Provide customers with hearing aid aftercare information
Perform hearcare screening tests
Make adjustments to hearing aids
Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
Operate the till effectively
Work to Specsavers Customer Service Standards
Actively seek to improve your own skills and product knowledge What’s more, our store is keen to progress your career and help you on the road to becoming a fully qualified Hearing Aid Dispenser!
Previous experience in hear care/audiology is an advantage but not essential for this role,It is more important that you have a good ability to work as part of a team and deal with customers.We’re looking for a polite, helpful approach and plenty of enthusiasm! For more information on this vacancy or to apply please contact Christina Cheyne at Specsavers Recruitment Services on 01566 771 882 or email christina.cheyne@specsavers.com.
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