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Optical Customer Service Administrator

Employer
Zest Optical
Location
Gloucestershire
Salary
£18500 - £20000 per annum
Closing date
25 Jun 2019

Job Details

Optical Assistant, Optical Consultant, Customer Service, Customer Service Administrator roles in Gloucestershire. Zest Optical are currently working alongside an industry leader in vison care products to recruit a Customer Service Administrator for the business. The purpose of the role will be to build strong relationships with customers through the timely and accurate handling of order processing and customer liaison. To liaise with customers, UK Team, European Team and UK Sales team.

Key responsibilities include:

  • Build strong customer relationships
  • Enter orders accurately within agreed time frames
  • Deal with incoming customer calls in a timely and positive manner
  • Pro-actively provide service information for customers
  • Support logistics to assist in the achievement of optimum service levels
  • Technical Support of optical tracers
  • Actively share relevant knowledge with other employees to improve service levels

Our client is looking for someone who is highly customer orientated and a creative problem solver. You will have previous experience of working within optics, either in practice or working for a supplier. Further education/ Higher Education in Business, Marketing or IT would be advantageous.

In return you will be offered a salary up to 20k and benefits package; please contact Alex Grimes for more details

Company

We are Zest Optical, a specialist optical recruitment agency working exclusively within the optical marketplace. Having been established since 2006 we have created an excellent reputation in industry for offering a personal and honest recruitment service.

We believe that in order to provide the best service to both clients and candidates, we need to understand and match aspirations, skills and personalities. In this way we can create a mutually profitable relationship, supporting candidates and clients in achieving their goals.

All our consultants have a passion for the industry and a genuine interest in finding the best fit for both candidates and clients alike.

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