Optical Lab Manager

A leading independent glazing lab based in Buckinghamshire are looking to recruit a full time Lab Manager. The company supply lenses to Opticians all across the UK and are known for their quality and outstanding customer service.

Lab Manager - The Role

• Successfully manage the production teams in: Warehouse, RX, FI, Glazing and Despatch
• Direct and co-ordinate weekly activities consistent with established KPI's, personal objectives and company policies.
• Identifies production and service risks and develop contingency strategies.
• Must continually challenge all current processes and implement improvements where identified. Manage methods to generate continuous improvement ideas, higher ROI and workflow optimisation whilst ensuring compliance with UK statutory requirements.
• Mentor, guide and manage performance for direct reports in line with company policy.
• Maximizes productivity and improves production staff flexibility with all available training programs.
• Follows targets and projects set by Operations Director.
• Provides Operations Directors and other department heads with operational information e.g. regular reporting on reject reasons/defects/types.
• Inputs to the annual budget and evaluates monthly costs to ensure they remain within budgetary limits.
• Works closely with Maintenance and QA Manager to improve quality and service.
• Works closely with customer service to avoid late jobs and maximise customer satisfaction.
• Keeps abreast of technological/optical developments and how these impact on the business
• Carrying out any other duties as requested or as is necessary with a willingness to be flexible with working hours to respond to the needs of the business.
• Responsible for ensuring employee, visitor, contractor, members of the public's health and safety within the production area.
• Recruits for direct reports, with the right skills required for the open position and future cross training.

Lab Manager - Requirements

• Significant and demonstrable experience in a similar role.
• Proven experience of handling multiple tasks and projects within tight deadlines.
• Strong analytical, problem identification and problem-solving skills.
• Strong communication and negotiation skills.
• Significant and demonstrable experience in a manufacturing environment.
• Proven experience of working with different production methodologies e.g. LEAN manufacturing.
• Familiarity with optics' quality and systems, concepts, practices and procedures is a strong plus
• Understanding of order processing & customer service operations.
• PC Literate

Salary and Additional Information

• Salary between £35,000 to £45,000 including bonus and additional benefits

To apply for this role please your details across to Rebecca Wood on or call 0114 238 1726 for more information