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Optical Service Agent - West London - Frame Manufacturing Company

Employer
Vivid Optical
Location
Chiswick Riverside, London (Greater)
Salary
£22,000
Closing date
15 Jun 2019

Job Details

Company

The company are a leader in manufacturing timeless frames and appealing to mass markets globally. They craft innovative super light frames with great inner strength, which includes a stylish touch.

Candidates

They are looking for individuals who have a real passion for optics and has experience in customer service and managing frames. Individuals who ensure the highest level of customer relations, while prepping frames for repair, as well as repairing frames. 

The Job Specification

  • Occasionally answering incoming calls to the company
  • Chasing back orders for clients
  • Department filing and general administrative duties
  • Participating in product training and ensuring you are knowledgeable on all
  • Assisting with daily post and returns from clients
  • Providing cover for other members of the team
  • Boxing up of repairs
  • Occasionally processing faulty exchanges
  • Prepping frames for repair
  • Boxing up of repairs
  • Repairing frames
  • Maintaining and managing repair stock
  • Video calls – technical training from Head Office
  • Preparing for workshops and CET events
  • Reporting to Head Office when there is product faults
  • SVS & Shamir
  • Occasionally arranging TNT and DX deliveries

Package

- Salary: £22,000

- Pension input of 10%

- 30 days holiday (Increases over time)

- Free frame a year 

 

Interested?  

If you are interested, then please contact our Managing consultant Matthew Hunt on 0203 371 0965 or Matthew.h@vivid-optical.co.uk – he will answer any questions and provide all details needed

Company

Founded in early 2011, Vivid Optical has fast become the leading recruitment consultancy in the optometry market. 

Offering a bespoke service, we have the ability to tailor our approach depending on the needs and requirements of both clients and candidates. This has ensured that our service is of the highest standard.

Vivid's expertise in the market is second to none; our consultants have over 25 years experience in the industry. Due to this, we know exactly how to deal with all circumstances, empathise with all situations and can ensure that reputations are maintained throughout all processes. 

If you're interested in speaking with one of our highly skilled consultants, please do not hesitate to contact us on 0207 952 6677.

Follow us on Twitter - https://twitter.com/Vivid_Optical

Follow us on Facebook - https://www.facebook.com/Vivid.Optical.Recruitment/

Follow us on LinkedIn - http://www.linkedin.com/company/2421542

Company info
Website
Mini-site
Vivid Optical
Telephone
0207 952 6677
Location
Vivid Optical
11th Floor, Beaufort House
City of London
London
London
EC3A 7BB
United Kingdom

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