Uxbridge - Customer Service Manager

Uxbridge - Customer Service Manager Role summary

Job Title: Customer Service Manager

Location: Uxbridge 

Salary: Competitive basic dependent on experience

Working hours: Full time

The key to a glittering retail career?  Clear vision.

Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story.

We have an exciting new opportunity for a Customer Service Manager at our Uxbridge store. Due to growth within the business we are looking for someone to manage both of these stores and our hearcare business.  You’ll be the force driving our store's progress, setting standards, inspiring staff and leading by example. For close to 30 years, Specsavers has become the UK’s number one provider of professional eyecare. We know this achievement is partly down to the leadership and vision of our Managers so we take their career development very seriously indeed. Thanks to our size and scale we can reward you with the chance to excel and advance. Why not discover the opportunities for yourself?

You’ll manage store operations, liaise with the store Director and Store Manager, run higher management meetings, analyse performance figures and continue to grow the business.

You’ve got solid experience in the optical industry as a manager so you know exactly what a superb store looks like. You’ll work to this ideal, raising aspirations and standards; so the whole team strives for excellence. Leadership skills are crucial. You’ll need to be approachable and supportive but also persuasive and convincing. On top of this, you’ll need strong commercial acumen and an organised approach. If you’re as passionate about what you do as we are, you’ll soon be on the road to even bigger and better things.

For more information or to apply, please contact Jemima Sains at Specsavers Recruitment Service on 01566 771 894 or email jemima.sains@specsavers.com.