Inspired Selections are working with one the UK’s largest online optical retailers to find a full time Optical Assistant. This business is continuing to expand into new markets and they need someone to service the thousands of customers that are coming through each week.
This is a very forward-thinking company that is looking for someone who is flexible, open minded and keen to learn, as well as develop existing knowledge. If you’re very commercially switched on and you’re looking for a role within optics but something away from the high street practice then this could be the ideal role for you.
This role will require you to deal with their customers through their online and phone channels, you will be on hand to trouble shoot any dispensing issues and offer clinical advice. As well, as providing outstanding support to their service team across the U.K, U.S.A and Canadian operations. Full in-house training taking approximately 4 weeks will ensure your up to speed on their products and processes.Requirements of the Optical Assistant
You will need to be self-motivated and thrive on providing outstanding patient care, with a real passion for optics. More importantly you will have a good understanding of Contact Lenses and be able to deal with customers queries via email, phone and webchat. It is essential you are proficient navigating yourself around a computer. You will be keen to develop new skills as well as maintaining your own professional development.Compensation for the Optical Assistant
On offer for the right person is a more than competitive salary package of £17,500 + bonus. You must be able to work a variety of shifts which would be 7:30am- 3:30pm, 9:30am – 6:00pm, 11:30-8:00 and 1:30 – 10:00p. You will be entitled to a full 30 days holiday and be joining a friendly and experienced team.
For more information and to apply for this Optical Assistant role in York or other Optical jobs in York then please call Inspired Selections on 0121 778 6999.