In Store Trainer - Kenilworth, Warwickshire

Competitive plus benefits
30 May 2018
27 Jun 2018
Job Role
Contract Type
Full Time
In Store Trainer - Kenilworth, Warwickshire Role summary

As our In-Store trainer and Contact Lens Assistant at our store in Kenilworth, you’ll make sure that the store runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic.

At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our supervisors are responsible for providing outstanding service. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours.

For this role, you will need previous optical experience. Equally important are good customer care skills. You’ll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store.

Your duties at the store will include:

  • Pre-screening
  • Contact lens teaches
  • Contact lens department administration
  • Preparing, delivering and reviewing weekly training sessions
  • 1-1 training reviews and coaching the team
  • Analysing customer service feedback

For more information or to apply, please contact Ellie Guest at Specsavers Recruitment Service on 01566 770122 or ellie.guest@specsavers.com