Vision Express

United Kingdom

About Vision Express

It’s now been nearly three decades since we opened the very first Vision Express store in Gateshead’s Metro Centre.

We’ve come a very long way since then. But our guiding principle remains the same. And that’s to provide an unparalleled level of customer service. A truly individual service, delivered in a professional yet welcoming environment where vision is taken seriously.

Through organic growth and acquisition there are now 593 Vision Express stores across the UK, Jersey and the Republic of Ireland – from big city destinations to local high street stores. Following our recent acquisition of Tesco Opticians, you’ll now find us in Tesco stores too.

Eye Care, We Care More

In 1997 Vision Express became part of leading international optical retail group GrandVision NV. Operating over 6000 stores in 44 countries across the globe, GrandVision has almost 31,000 employees.

GrandVision’s commitment to long-term investment and growth will open up even more opportunities for career development. And, although we remain a distinct brand, our close association with GrandVision means that these opportunities will not be limited to the UK, with the prospect of working with the group in other countries being a real possibility.

At the heart of everything we do are three behaviours which are shared by everyone at Vision Express, whatever their role. As they are key to the delivery of the best possible customer experience, they have made us what we are.


We’re passionate about service, our products and our workplace. We’re positive, enthusiastic and engaging. We always put our customers first and put 100% into making sure they look and feel great.


Providing a genuine, caring service, we make everyone feel welcome. We engage customers with warmth, sincerity and expertise – taking a real interest in their individual needs and taking time to explain our service and products.

Seamless Teamwork

Without seamless teamwork, we just couldn’t deliver the outstanding level of customer service for which we’re known. We respect professional standards and each other. We always do what we say we’ll do and help out wherever we can.

Recognition and reward

Everyone likes to be recognised for a job well done. Not only recognised, but rewarded. This is why we have a number of bonus and incentive schemes in place which celebrate the people whose contributions exceed all expectations.

Then there are our Vision Express Heroes. These are rather special awards as nominations come from colleagues and customers who have been so impressed with the service they’ve received that they’ve contacted us to say so. We know there are some great people here doing a fantastic job, but it’s so much more rewarding when our customers also recognise people who go the extra mile.


As a large and successful business, we’re able to offer a range of highly attractive benefits. These include, but are certainly not limited to:

  • Competitive pay, with a review each year
  • Up to 38 days’ paid leave (dependent on length of service)
  • Free eyewear and generous discounts for you, your family and friends
  • A ‘lifestyle benefits’ package, including health club membership and holiday offers
  • Flexible working and career breaks
  • Flexible benefits including health, wellbeing and lifestyle options

10 jobs with Vision Express