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Call Centre Supervisor - Tallaght

Employer
Specsavers
Location
Republic of Irelend
Salary
Competitive plus benefits
Closing date
1 Mar 2019

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Job Role
Optical Management
Sector
Multiple Practice
Contract Type
Permanent
Hours
Full Time
Call Centre Supervisor - Tallaght Role summary

Specsavers in Tallaght are looking for a Call Centre Supervisor with previous experience working for Specsavers to join their team. On offer is a fantastic package which includes:

  • Excellent basic salary
  • Generous bonus structure
  • Reduced weekly working hours
  • Regular weekends off
  • Career development opportunities
  • Subsidised parking available
  • Recently redesigned store with a fantastic support team in place
  • Excellent transport links to and from The Square Shopping Centre

As Call Centre Supervisor, you'll be overseeing a team of three members of staff that will be responsible for:

  • Efficiently answering all telephone calls to the store
  • Responding to customer enquiries and direct them to the appropriate department
  • Advising customers their glasses are ready or delayed as appropriate
  • Making sure customers receive call/text reminders of their appointments

An eye for detail is a must. You should also be good with leading people and able to work as part of a team. You’ll be friendly and organised too, presenting a professional image to customers at all times.

For more information on this role, please contact Jack Dorrian on +44 1566 771 888 or email jack.dorrian@specsavers.com

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