Call Centre Supervisor - Tallaght

Call Centre Supervisor - Tallaght Role summary

Specsavers in Tallaght are looking for a Call Centre Supervisor with previous experience working for Specsavers to join their team. On offer is a fantastic package which includes:

• Excellent basic salary
• Generous bonus structure
• Reduced weekly working hours
• Regular weekends off
• Career development opportunities
• Subsidised parking available
• Recently redesigned store with a fantastic support team in place
• Excellent transport links to and from The Square Shopping Centre

As Call Centre Supervisor, you'll be overseeing a team of three members of staff that will be responsible for:

• Efficiently answering all telephone calls to the store
• Responding to customer enquiries and direct them to the appropriate department
• Advising customers their glasses are ready or delayed as appropriate
• Making sure customers receive call/text reminders of their appointments

An eye for detail is a must. You should also be good with leading people and able to work as part of a team. You’ll be friendly and organised too, presenting a professional image to customers at all times.

For more information on this role, please contact Jack Dorrian on +44 1566 771 888 or email jack.dorrian@specsavers.com