Dispensing Opticians - Swansea
We’re looking for Dispensing Opticians....
Various roles - with different levels of experience required...
Working as part of a team - deliver total satisfaction to your customers/patients. As you already know, it’s all about the people in this role, that's something you will understand totally, customer focused, attention to detail, satisfaction for both you and your patient! Not only will you work closely with customers dispensing glasses/lens, but also with the store team and Optometrists, ensuring that the high standards are met and things run smoothly, yes you know that things can go wrong, but it's dealing with it there and then, finding the solution...That's why you are so in demand!
You’ll also be a mentor to the team sharing your knowledge and providing advice and guidance to meet specific customer needs on all types of eye wear and eye-care solutions. You’ll also provide technical advice and guidance to encourage best practice. You’ll work closely with the Lab to ensure that all eye wear is produced to the correct specifications so that when a customer collects their order it has a quality seal of approval.
You’ll need to:
• Be registered with the GOC
• Have achieved the core competencies as specified by ABDO and approved by the GOC
• Demonstrate commercial awareness
• Have some basic IT skills
• Have effective communication skills both verbal and written
• Demonstrate exceptional customer service skills
You’ll need to demonstrate attention to detail, along with good customer service. Team work also forms a big part of the culture so the ability to work well with other people is essential. You’ll also be enthusiastic and willing to help others learn.
Full & Part Time to include a Sat or Sun
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