Dispensing Optician Consultant - Central London

Recruiter
Location
City of London
Salary
Up to £35000 per annum
Posted
07 Dec 2017
Closes
04 Jan 2018
Ref
ZOP2788
Contact
Rebecca Wood
Contract Type
Permanent
Hours
Full Time

An expanding group of independent Opticians based in Central London (Zone 1) are looking for a full time Dispensing Optician Consultant to join the team.

This is a brand new training role with the company and it is an excellent opportunity to join a new type of British spectacles company at the start of an exciting journey.

The ideal candidate will be highly organised, motivated and must be a qualified Dispensing Optician. They will be driven and looking for a role in which they can contribute and support a growing company.

The Role

  • To support workshops in achieving an exceptional level of dispensing.
  • Assess the level of experience within the shop teams by working alongside them.
  • Develop training plans and actions for each shop member to support their specific needs and build confidence.
  • To act as a mentor and in shop trainer.
  • To monitor consistency and implement structures for dispensing accuracy and consistency across shops.
  • To build and deliver a training program that ensures a consistent high level of dispensing across shops.
  • To compose dispensing guidance to be shared on training platforms to support new staff and ongoing training.
  • Raise needs in terms of optical equipment in order to have all necessary tools in each shop
  • Advise on the latest developments in lenses and recommend the options to have available in the business.
  • To identify any risks in the business and suggest appropriate actions.
  • To monitor errors made and look into issues surrounding these to be learnt from and avoided in the future.
  • Observe costs to the business when losing patients and implement actions to reduce these costs.
  • To provide feedback and weekly updates on progress.
  • To support our mission to provide a seamless customer journey of the dispense and collection experience in all shops.
  • To liaise with developers to alter our ordering software to reduce dispensing errors.
  • To ensure the focus on the customer and their experience is at the forefront of everything they do.
  • Act as a representative for the brand to help educate and excite others about their mission and values.

Requirements

  • Have worked in a mid to high-end independent practise
  • Have at least 6 years post DO training qualification
  • Have significant experience with teaching and training
  • Be comfortable working in different environments and travelling to different locations as the role requires
  • Must demonstrate ability to work autonomously
  • Ability to troubleshoot and have experience fixing major problems.
  • Be great at communicating clearly and effectively
  • Be passionate about spectacles, both style, design and manufacture

Salary and Benefits

  • Salary around £35,000
  • Annual Bonus
  • The opportunity to be part of something truly special, as they seek to become the greatest spectacles company in the world
  • A fast past environment with significant progression opportunities, working alongside smart, driven and interesting people
  • Monthly team events for the whole company
  • Spectacles making classes
  • Thursday morning yoga
  • Free spectacles and sunglasses for you (a pair a quarter), and discounts for friends and family

To apply for this position please send a copy of your CV or call 0114 238 1726 for more information.

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